PSNC Energy appliance sales, installation, maintenance, and repair are not a part of the regulated services offered by PSNC Energy and are not in any way sanctioned by the North Carolina Utilities Commission. There is no advantage to customers of PSNC Energy if they buy these products or services from PSNC Energy. A customer does not have to buy such products or services in order to continue to receive the same safe and reliable natural gas service from PSNC Energy.
Air conditioners can create a lot of water because they remove moisture from the air. To get rid of this, they have a [usually plastic] drain pipe that comes out of the side of the air handler. Over time, algae can block this pipe and, when it does, the AC won’t work. In fact, some condensate drains have a float switch that won’t let the AC run if water backs-up. Water can also puddle around the unit or flood the area. To deal with condensate problems, please see Air Conditioner Leaks Water, below.
Whether in your home or business, we can get your air conditioner working again in no time! Randazzo Heating, Cooling, and Fireplaces has a staff of experienced technicians who will come to your rescue! We can also keep you updated on when your air conditioner should have routine maintenance inspections, so you can keep it performing at optimum efficiency.
If your thermostat has a small lever that moves along a calibrated scale that indicates “longer” (not the heat temperature lever), you can try adjusting this—the heat anticipator. Just set it one calibration mark closer to the “longer” setting if the furnace goes off and on too frequently or one mark away if the furnace allows room temperature to rise too high or drop too low before going on or off. It may take several hours for the thermostat to stabilize at this setting, so wait a while and then adjust it again if necessary.
During a regular maintenance visit, our technicians will go through your whole system, making sure that no parts are showing undue signs of wear, cleaning out any sediment that’s accumulated over time and completing any necessary repairs. This service is a great way to catch minor problems before they have a chance to become bigger ones, and it will also boost the energy efficiency of your system.
Alberto said they were busy but could either install on the upcoming Saturday.  We were going to be out of town and said unfortunately that day did not work.  He then proposed the upcoming Tuesday as a possible solution, but just had to confirm with another appointment.  I said great.  I will review the estimate and call your office to confirm I want to move forward with the install.
At BGE HOME, our customers trust our courteous and knowledgeable technicians to repair the most sophisticated heating and air conditioning system breakdowns. Every BGE HOME technician is licensed in their trade and adheres to a stringent in-house certification program that guarantees their knowledge, affirms their commitment to the customer, and ensures excellence in completing every heating and air conditioning repair with the highest level of quality.
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